Privacy Policy

Airstream Heating & Air Conditioning
This document was last updated on July 4th, 2025.

At Airstream Heating & Air Conditioning ("we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the British Columbia Personal Information Protection Act (PIPA).

Information We Collect

We may collect the following types of personal information when you interact with our website, request a service, or contact us:

Name
Address
Email address
Phone number
Details related to service requests
Payment information (if applicable)

How We Use Your Information

We use your personal information to:

Provide heating and air conditioning services
Respond to inquiries and service requests
Schedule appointments
Process payments
Send service reminders or updates
Improve our customer service

We do not sell or rent your personal information to third parties.

Sharing Your Information

We may share your information with:

Technicians or contractors working on your service
Third-party service providers for billing, scheduling, or website hosting (as needed)
Legal authorities, if required by law or for the protection of our rights

All third parties are required to protect your information in compliance with applicable laws.

Consent

By providing your personal information, you consent to our collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations. To do so, please contact us directly.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes physical, organizational, and technological measures.

Access & Correction

You have the right to request access to your personal information and request corrections if it is inaccurate or incomplete. To make a request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies independently.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us: info@airstreamheating.com